VP - Director of P&C Operations
Colonial Claims LLC
Scott D. Smith, Vice President and Director of P&C Operations at Colonial Claims LLC, brings over 35 years of extensive experience in insurance claims management. Since beginning his career in 1990, Scott has developed expertise across a wide range of claims, including auto, property, farm, liability, and bodily injury. His leadership has been instrumental in advancing operational excellence and innovative solutions within the insurance industry.
o Appointed Director of P&C Operations in 2019 and currently serving as Vice President of Claims.
o Oversees P&C Operations, encompassing residential and commercial claims, TPA services, pre-litigation services, and catastrophe response.
o Played a key role in integrating cutting-edge technology and AI tools into claims processing, contributing to Colonial Claims' position as one of the largest Independent Adjusting firms in the U.S., handling tens of thousands of claims annually.
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