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AI in Claims: Risks and Rewards (T4)

Thursday, February 26, 2026
1:45 PM - 2:45 PM EST
Location: Sun Ballroom ABCD
Is AI making claims faster, smarter, and enhancing the human experience—or introducing new challenges? This session explores the advancements AI has brought to claims handling, its limitations, and future potential. Participants will discuss opportunities, risks, ethical considerations, governance responsibilities, and AI’s impact on claims processes, decision-making, and policyholder experience.